Virus / Spyware Removal

Mobile Computer Virus and Spyware removal is the most common computer repair service encountered by the technicians at San Diego PC Support. Computer viruses can be very harmful to your computer system, root files, and various program files, and are one of the toughest do-it-yourself computer repairs. A computer virus or spyware will increase the risk of hacker threats and attacks, and allow unauthorized downloads to your computer. Computers with a virus can become highly unstable, and will become more and difficult to use over time. The goals of a virus are extremely dangerous and include identity theft, browser hijacking, usage tracking, email spamming, and bot network activity.
Computer Virus
Symptoms: Slow computer, pop-up windows, desktop background changed, frequent error messages, computer fails to start up properly, internet pages wont load, Windows task bar (start bar) is gone, browser gets redirected to other pages when surfing the internet, computer has low disk space, and not being able to view anti-virus WebPages, or install any anti virus.

Solution: San Diego PC Support offers a thorough virus and spyware removal service. We first diagnose the specific virus infecting your computer, identifying the security level of of the threat. A comprehensive cleaning is then performed, removing the virus and spyware files from your computer. This service includes a comprehensive registry scan and critical system file check. Along with the virus and spyware removal service, San Diego PC Support is currently offering a hardware diagnostic ($50 value) for free.


What is a computer virus?

A computer virus is a computer program that can copy itself and infect a computer without the permission or knowledge of the owner or computer user. It also can monitor what sites you view as well as track your keystrokes. The term virus is commonly used to refer to other types of malware, adware, and spyware programs that do not have the reproductive ability but can still harm your system. In general almost all infections are called viruses but a true virus can only spread from one computer to another when it is connected to a network or has access to the internet. Viruses can increase their chances of spreading to other computers by infecting files on a network or a file system that is accessed by another computer. This is why virus removals tend to be more difficult because viruses attach themselves to important operating system files make it very hard to remove.

As noted before, the term computer virus is sometimes used as a phrase to include all types of malware and spyware. Malware includes computer viruses, worms, Trojan horses, root kits, spyware, dishonest adware, crime ware, and other malicious and unwanted software. Viruses are sometimes confused with computer worms and Trojan horses because of the same harmful effect to your computer but they are in fact different. A worm can exploit security vulnerabilities to spread itself to other computers without needing to be transferred as part of a host, and a Trojan horse is a program that appears harmless but works in the background to allow a hacker access to your computer and its files. Almost every computer is now connected to the Internet and/or to local area network making virus infects a very serious problem.


How did I get a virus?

A computer virus can infect a computer in many ways. The most common way users contract viruses today is via email. Opening an email attachment from someone you do not know, or from someone who unknowingly has a virus on their computer, can infect your system. Clicking viral links sent to you in your email can also allow a virus to infect your machine. Some malicious web pages are designed to look like legitimate sites but are actually full of viral links. Simply clicking on one of their viral links can cause a download to start and a virus to infect your machine.

Downloading music and other files off of the Internet can also lead to computer virus infection. Many free programs such as Limewire and BitTorrent allow you to download songs and programs for free, but they come with a risk. Many of these “free” songs and programs are actually carefully written viruses, meant to trick people into running them and infecting their own computer.


How can I avoid computer viruses?

The simplest way to avoid a computer virus is to avoid questionable content. Stop visiting web pages that aren’t made by legitimate companies. Do not open emails from anyone you do not know. Do not download attachments unless they are scanned with an antivirus program first. Never click a link that does not display the actual web address it is sending you to. Do not visit every link sent to you without first investigating the link itself. Ask yourself these questions: Who sent me the link, why, and where is it sending me?

Antivirus and Internet protection software can help you avoid getting viruses but can not stop you from letting a virus on to your computer. 99% of computer viruses were executed by the owner of the computer. Keep your antivirus software up to date. If you to not update it, newly created viruses will go undetected. Having an active Internet security program can make surfing the web much safer by scanning each link you click on, warning you when you attempt to visit a malicious site.


What do I do if I get a virus?

Unfortunately many computer viruses are designed to steal your personal information including credit card numbers, social security numbers, passwords, bank account numbers and so on. It is suggested that you do not use a computer AT ALL until it has been properly disinfected by a professional. Some users can not go without the use of their computer, however. If this is the case, it is very important that you limit the information you input into your infected machine. Anything you type could be recorded and sent to the virus’ “home base.” Every email address and password you type could potentially be compromised. San Diego PC Support offers same-day virus removal appointments and can usually remove a virus on-site in just a few hours. To schedule an appointment please call (619) 839-0190.