Managed IT

Our Managed Information Technology (IT) Service is accountable for managing your business’s day-to-day IT services and support. As a client of SDPC, you can expect top-notch IT service with same-day service and 24-7 emergency support available to all clients. When our company is accountable for the functionality and performance of your IT system, including software, hardware, and network/internet support, you can rely on our 99% up-time guarantee.

SDPC’s #1 goal is to improve your business’s operation by assuming responsibility for a defined set of tasks, and delivering to all of your expectations. -Joseph Sorrentino, Owner

Our proactive approach to managing your IT infrastructure produces reliable, measurable results while providing your business with a predictable monthly service cost. This structure is beneficial to our clients who no longer have the burden of variable monthly IT support costs, unpredictable service, and unreliable technology. SDPC prides itself on providing the best advice in the industry. You benefit from your technology being reliable, and so do we. It is for this reason that we strive to create a seamless transition to reliable hardware and software, increasing productivity and lowering overall business costs.
Our detailed monthly reports provide you with an easily-reviewed overview of your technology’s performance each month. These reports are provided automatically to all clients, and details are never left out. This structure helps us provide a transparent, measurable service, and allows you to remain informed of any issues or changes in your technology infrastructure.

Below is a list of Standard Services provided with SDPC Managed IT:

  • Network Security
  • Software / Application Management
  • User Management
  • Data & Storage Management
  • Data Backup
  • Cloud Service Management
  • 24/7/365 Monitoring
  • Server Management
  • VPN Network Access
  • Remote Desktop Services
  • Network Management
  • Software Support
  • Email Support

Optional Services Include:

  • Database Management
  • Data Recovery
  • Internet Service (ISP)
  • Email Service (external)
  • Telephone Service
  • Video Conferencing Service
  • Voice over Internet Protocol (VoIP)